Market Briefing with the MGAA: April 25, 2023

Market Briefing with the MGAA: April 25, 2023

April 25, 2023

Time: 1PM (UK time)

We’ve partnered with the MGAA to deliver a market briefing with the MGAA on the topic of Redesigning the Customer Journey with AI and Low Code/No Code Platforms. 

To view the recording, please click here.

Digital transformation is not about the tools. It’s about how you make technology work for you – today, not tomorrow. Our approach to digital transformation is focused on business transformation that leverages the right technologies with a focus on user experience: customers, brokers, underwriters, loss adjusters, TPAs and your own teams.

Join us on a complete B2B2C digital journey that takes us from predictive CRM campaigns to digital quote and bind flows, through mobile-friendly customer and broker portals and ends with zero touch claim settlement.


At the end of this session, delegates will be able to:

  • Explain the step-change in value that digital transformation can deliver, beyond the hype of technologies and platforms.
  • Outline a complete digital insurance journey.
  • Describe how an MGA can implement this journey in order to accelerate value from digital transformation and new technologies, such as AI, automation, no code and more.

Speaker: Daniel Jinga Consulting Director, Softelligence


Daniel Jinga
Consulting Director,

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