Financial Services & Insurance Businesses
Claims Management, Simplified

Encora’s claims automation solutions are specially developed to automate common patterns in claims processing, eliminating hundreds of manual processes and streamlining workflows with minimal human intervention. Discover what Encora can do for optimizing your claims processes.

Automate Your Claims Cycle for End-to-End Results

50%

reduction in customer turnover

45%

increase in employee productivity

50%

reduction in cycle duration

100%

management control of work in-process

6-8 weeks

from deployment to early ROI

Increase in consistently accurate payments

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Optimize Claims
Operations with
Encora

Build better client affinity, achieve higher satisfaction, and faster claims resolutions at reduced costs.

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Faster Claims Processing

Streamline the claims cycle by eliminating manual tasks and automating processes and workflows between systems

Improved Operational Efficiencies

Consolidate claims-related information, rules, and history, then distribute tasks and decision-making to the right staff, providing a collaborative workbench that enhances employee productivity

Reduced Costs

Leverage the power of existing line-of-business and content management systems while eliminating manual and paper-based transactions that burden other resources

High Customer Satisfaction

Promote quality with integrated rules that produce consistent, timely, and reliable results throughout the claims cycle

Exception Claims Handling

When exception claims handling is dependent on error-prone manual tasks, the effects include inefficiencies and a suffering bottom line.

Encora's enterprise solutions transform claims operations by eliminating manual activities without replacing the existing administrative systems.
Encora’s enterprise solutions:

Speed up cycle times

Streamline work processes

Eliminate manual and paper-based transactions

Consolidate all decision-making tasks, information, rules and history

Distribute work and exceptions to the right staff, providing a collaborative workbench

Promote quality and consistency with integrated rules

Leverage the power of existing line-of-business and content-management systems

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Complex Claims Management

Insurance isn’t the only industry managing high volumes of complex claims. The risk of inaccurate payments, the cost to process a claim, customer satisfaction and the impact on reputation demand a consistently speedy and accurate resolution of claims.

Encora's Complex Claims solution is specially developed to automate common patterns in claims processing: streamlining work with minimal human intervention, eliminating hundreds of manual activities and enabling you to focus on the knowledge-based values of accuracy and customer service.

Encora’s Complex Claims Solutions
has helped businesses achieve:

50% less customer turnover

Accurate and consistent payments

45% increase in employee productivity

50%+ reduction in cycle times

100% management control of work-in-process

ROI in as soon as 6-8 weeks

Disability
Claims Handling

Encora’s domain experience, Ultera software assets, and Appian Corporation allow insurers to transform operations by targeting all aspects of the claims-handling process: intake, case planning, task management, analytics, rules, history, data, and documents.

Encora’s Disability Claims Management solution allows our clients to meet their challenges, surmount obstacles and achieve complete digital transformation in their operations.
With the intelligence of Appian's low-code development platform, and the hidden power of your existing line-of-business systems...

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Lowest policy-lapse rates in the industry

Improved service levels and cycle times

Targeting of cases most likely to lead to more rapid “return to work” success

Millions in direct dollar savings per year

Financial Services & Insurance BusinessesClaims Management, Simplified