The novel COVID-19 pandemic has stimulated a greater reliance on digital delivery and many insurers have found that their own e-trade platforms are not robust enough. This issue may have only been extrapolated during lockdown. It is anticipated that the use of e-trade is set to increase with many insurers exploring placement of further complex risks electronically.read more
Consumers are existing in an increasingly digitized world and their expectations are being set accordingly. This use case showcases the potential of utilizing IoT and AI-enabled service to give insurers the ability to deliver a level of customer service unprecedented for the industry.read more
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