We’re thrilled to announce the upcoming market briefing with the MGAA on the topic of Redesigning the Customer Journey with AI and Low Code/No Code Platforms. The briefing will take place online on April 25, 1 PM (UK time).
Digital transformation is not about the tools. It’s about how you make technology work for you – today, not tomorrow. Our approach to digital transformation is focused on business transformation that leverages the right technologies with a focus on user experience: customers, brokers, underwriters, loss adjusters, TPAs and your own teams.
Join us on a complete B2B2C digital journey that takes us from predictive CRM campaigns to digital quote and bind flows, through mobile-friendly customer and broker portals and ends with zero touch claim settlement.
LEARNING OBJECTIVES
At the end of this session, delegates will be able to:
- Explain the step-change in value that digital transformation can deliver, beyond the hype of technologies and platforms.
- Outline a complete digital insurance journey.
- Describe how an MGA can implement this journey in order to accelerate value from digital transformation and new technologies, such as AI, automation, no code and more.
Speaker: Daniel Jinga
