Softelligence is now Encora
Softelligence is now Encora

MGAA Market Briefing: Redesigning the Customer Journey

MGAA Market Briefing: Redesigning the Customer Journey



We’ve partnered with the MGAA to deliver a market briefing for members on the topic of Redesigning the Customer Journey with AI and Low Code/No Code Platforms. 

Learning Objectives

01 Explain the step-change in value that digital transformation can deliver, beyond the hype of technologies and platforms.

02 Demo: outline a complete digital insurance journey

03 Describe how an MGA can implement this journey in order to accelerate value from digital transformation and new technologies, such as AI, automation, no code and more.

Watch the recording on YouTube


Meet The Speaker

Daniel Jinga, Consulting Director, Softelligence

Daniel leads the Consulting team at Softelligence. His focus is to help insurers, brokers, and MGAs to enhance their customer and employee experience with the help of data driven digital business transformation. With over 15 years of experience in Insurance and Banking, prior to joining Softelligence, he has been involved in the delivery of transformative projects with companies such as Marsh and other major financial services organizations.

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