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Business Analyst, Senior (Bucharest)

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We are looking for a passionate about technology Business Analyst who wants to build his/her analytical, business and functional skills within the Financial Services environment.



  • Over 3 years of work experience in a similar position
  • Bachelor Degree in business administration, economics or engineering
  • Experience in various types of business/industries – Insurance
  • Excellent spoken and written English
  • Strong communication skills; would be able, for example, to facilitate workshops and carry out demonstrations to customer/business users
  • Strong analytical skills, ability to discover requirements underlying feature requests, recommend alternative technical and business approaches;
  • Inquisitiveness, enthusiasm and willingness to learn new products/tech stacks
  • Good presentation skills, both written and verbal
  • Ability to handle multiple projects areas with changing priorities and meet challenging deadlines in a fast-paced environment
  • Hands-on knowledge about financial systems would be a plus
  • Experience in working with Agile methodology is an advantage
  • Basic knowledge of SQL/ Reporting is an advantage
  • Experience in BPMS and Modeling Workflow automation projects is an advantage

Key responsibilities

  • Acts as a SPOC for internal and external parties involved in the project in different stages of the software development process, such as pre-sales presentations, gathering requirements, solution design, functional and user acceptance testing.
  • Works with business to assess the current state of the business and IT landscape to identify gaps, transition and integration requirements, recommends improvements and define the acceptance criteria.
  • Elaborates detail-oriented documentation for new and complex processes. Responsible for quality and validity of documentation.
  • Communicate with precision: Crafts high quality and detailed diagrams, reports and presentations as needed.
  • Elaborates features and transform them into stories for the implementation backlog in order to enable the team to implement solutions that will meet the business stakeholders’ needs.
  • Work closely with the team daily: developers, testers, product owner, delivery manager, in order to ensure the team keeps the product vision and priorities in mind.
  • Conduct usability and functional testing and recommend corrective and preventive actions, if is required
  • Demonstrates functionalities to showcase achievements within the project
  • Participate in handover, end-user training and deployment activities. Provides consulting and technical support to the end-users
  • Ensure that workflow and internal (IT) procedures are applied within the business process and it is compliance with external and internal regulations and procedures


We offer a diverse package of benefits, which was built based on the needs of our people, the nature of the work performed and the existing offer in the market.

The package includes:

  • Monthly medical subscription (superior health insurance package);
  • Electronic meal vouchers;
  • Bookster (office/home delivery);
  • Specialization and certification courses following the job description;
  • Internally organized open courses – Communication, Leadership, Presentation Skills, First Time Manager;
  • Courses on mental & physical health;
  • Access to Nexus trainings. The Softelligence Nexus Train & Hire is a training academy program on various topics, such as SQL, C#, BI, machine learning and many more;
  • Internal mentoring program – Career coaching;
  • Other benefits: parties and regular outings, team building, participation in various events.

*All group activities are carried out virtually and under the new rules of social distancing regarding the coronavirus pandemic

Company profile

Founded in 2006, Softelligence enables organizations in Financial Services to accelerate growth with next-generation InsurTech through automation, AI and machine learning. We have extensive industry knowledge and broad expertise in digital projects covering paperless quote and bind flows, automation of the claims process through AI, fraud detection using machine learning algorithms across personal and commercial lines, corporate and speciality as well as digital lending, KYC and other digital banking flows. From data to insights with compelling dashboards, from manual processes and forms to pure digital customer journeys, Softelligence is the partner of choice for many Top-Tier Insurers and Banks in Europe and North-America.

Recruiter info

Oana-Loredana Militaru - Talent Acquisition Enthusiast at Softelligence





Loredana Militaru, Talent Acquisition Enthusiast

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