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Business Analyst, Senior (Bucharest)

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We are looking for a Business Analyst who will be responsible for the analysis of complex business software solutions and who would deliver high-quality documentation for the implementation and development teams. Our new colleague should be flexible, motivated, able to adapt in a dynamic environment, able to efficiently communicate with other development team members, pro-active in finding new ways for improvement.



  • University degree – preferable computer Sciences or related technical disciplines
  • Over 3 years of work experience in a similar position
  • Basic knowledge of SQL/Reporting would be an advantage
  • Experience in process mapping and use-case driven design techniques
  • Experience in BPMS and Modeling Workflow automation projects is a plus
  • Experience in various types of business/industries
  • Familiarity in working with iterative development
  • Ability to work with design and analysis formalization tools: MS Visio, MS Excel, MS
  • Word, modeling languages: UML/UMT (not a must)
  • Familiarity in working with Agile methodology would be an advantage
  • Technical and analytical skills
  • Negotiations skills
  • Ability to control situations
  • University degree – preferable computer Sciences or related technical disciplines
  • Very good English skills (both oral and written)

Key responsibilities

  • Define business requirements and provides counseling and support in defining business functionality;
  • Translates business requirements into functional specifications and system design specifications according to set standards;
  • Work closely with the technical architects to identify the best business solution and analyze the ability to change the application environment, assesses the impact of changes in the existing environment: application, infrastructure and operations;
  • Assist the implementation with business information during the technical analysis;
  • Act as liaison between entities (IT and Business departments) and IT solutions external providers. Defines parts of Requests for Proposals towards external providers and follows up with them in relation with requirements clarifications;
  • Ensure that workflow and internal (IT) procedures are applied within the business process and it is compliance with external and internal regulations and procedures;
  • Tests the applications (internal testing) and takes part in UAT;
  • Delivers training sessions to key customer users regarding the implemented applications.


We offer a diverse package of benefits, which was built based on the needs of our people, the nature of the work performed and the existing offer in the market.

The package includes:

  • Monthly medical subscription (superior health insurance package);
  • Electronic meal vouchers;
  • Bookster (office/home delivery);
  • Specialization and certification courses following the job description;
  • Internally organized open courses – Communication, Leadership, Presentation Skills, First Time Manager;
  • Courses on mental & physical health;
  • Access to Nexus trainings. The Softelligence Nexus Train & Hire is a training academy program on various topics, such as SQL, C#, BI, machine learning and many more;
  • Internal mentoring program – Career coaching;
  • Other benefits: parties and regular outings, team building, participation in various events.

*All group activities are carried out virtually and under the new rules of social distancing regarding the coronavirus pandemic

Company profile

Founded in 2006, Softelligence enables organizations in Financial Services to accelerate growth with next-generation InsurTech through automation, AI and machine learning. We have extensive industry knowledge and broad expertise in digital projects covering paperless quote and bind flows, automation of the claims process through AI, fraud detection using machine learning algorithms across personal and commercial lines, corporate and speciality as well as digital lending, KYC and other digital banking flows. From data to insights with compelling dashboards, from manual processes and forms to pure digital customer journeys, Softelligence is the partner of choice for many Top-Tier Insurers and Banks in Europe and North-America.

Recruiter info

Oana-Loredana Militaru - Talent Acquisition Enthusiast at Softelligence





Loredana Militaru, Talent Acquisition Enthusiast

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