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We offer tailored digital process automation services that formulate omnichannel onboarding software solutions, including face recognition and OCR.
We offer tailored digital process automation services that formulate omnichannel onboarding software solutions, including face recognition and OCR.
In Banking, the digital onboarding process denotes the practice of signing up for a bank account or other banking service entirely online or via a mobile interface. In reference to banking products, digital onboarding refers to opening a bank account online. Customers can sign up for new products instantly, at home, with an operator or as part of an e-commerce buying journey.
The process behind Digital
Onboarding Solution
1
Start Registration
2
Contact Details
OCR
3
Visual Identification with Selfie & Live
4
Video call,
Document generation & QES
5
Integration with Bank systems
OCR
KYC
AML5 Compliance
Face Recognition
Video Call
Considering all the validations and checks run so far, you can complete the onboarding flow within a live video call. Therefore, you will be directed to the video call and engage with a call center operator.
Electronic Signature
Secured with OTP. After completing the onboarding flow online, the documents that the customer needs to sign are generated online and can be reviewed in real time or downloaded for later. Compliant with eIDAS European Regulation 910/2014.
Flexible applications for maximized customer acquisition
Instant results that save time
Efficiency and risk reduction
A valuable partner acts like an extension to Beazley. Softelligence has proved they are commited to this, and we are invested in this relationship as we act together to support growth and Beazley’s wider digital transformation objectives. Looking at the future, I am keen that both Beazley and Softelligence are aligned on the same goals: to build best practices that enable development, growth and innovation, both in business and in our communities.
Ben Spencer
Group CIO, Beazley
TBI powered by Softelligence has changed the eCommerce Points of sales financing landscape in the Romanian and Bulgarian market. B2B and B2C experience is improved every week with the strong support of the consultants and developers of Softelligence, making TBI Bank a leader in the eCommerce market.
Konstantinos Tovil
Sr. VP Merchant Solutions, TBI
We truly value our partnership with Softelligence. What starts as a one-off project can expand into a transformative journey to deliver great services with significant results, such as improving operational efficiency on some key activities by a significant margin. They have a great working relationship with our businesses which actually speaks volumes for them as a trusted partner.
Raj Sakaria
Director of Enterprise Apps & Architecture, Hyperion Insurance Group
Partnering with another company should always bring something extra, to solve the needs of our customers, so shared values and a common mindset for us in our partnership with Softelligence, as development companies, is important.
Maarten Giezen
Nearshoring Partner, InfoSupport
A valuable partner acts like an extension to Beazley. Softelligence has proved they are commited to this, and we are invested in this relationship as we act together to support growth and Beazley’s wider digital transformation objectives. Looking at the future, I am keen that both Beazley and Softelligence are aligned on the same goals: to build best practices that enable development, growth and innovation, both in business and in our communities.
Ben Spencer
Group CIO, Beazley
TBI powered by Softelligence has changed the eCommerce Points of sales financing landscape in the Romanian and Bulgarian market. B2B and B2C experience is improved every week with the strong support of the consultants and developers of Softelligence, making TBI Bank a leader in the eCommerce market.
Konstantinos Tovil
Sr. VP Merchant Solutions, TBI
We truly value our partnership with Softelligence. What starts as a one-off project can expand into a transformative journey to deliver great services with significant results, such as improving operational efficiency on some key activities by a significant margin. They have a great working relationship with our businesses which actually speaks volumes for them as a trusted partner.
Raj Sakaria
Director of Enterprise Apps & Architecture, Hyperion Insurance Group
Partnering with another company should always bring something extra, to solve the needs of our customers, so shared values and a common mindset for us in our partnership with Softelligence, as development companies, is important.
Maarten Giezen
Nearshoring Partner, InfoSupport
Our approach to building innovative solutions is powered by our engineering teams providing scale, creativity and domain knowledge across key verticals.
“Do-it-yourself” Onboarding
The customer completes the process completely independent from the Bank’s front office operations
Assisted Onboarding
The customer is assisted by an operator within the Bank’s front office
get in touch
Connect with a Digital Banking Expert
and let’s talk about your plans for digital transformation
Craiova, Romania
30 Stirbei Voda Blvd, 10th floor,
Malmo Business Center, 200423, Craiova
London, UK
New Broad Street House,
35 New Broad Street, London, EC2M 1NH
Skopje, Macedonia
Soravia Business Center,
Filip Vtori Makedonski no. 3, 1000 Skopje, North Macedonia
Craiova, Romania
30 Stirbei Voda Blvd, 10th floor,
Malmo Business Center, 200423 Craiova
London, UK
New Broad Street House,
35 New Broad Street,
London, EC2M 1NH
Skopje, Macedonia
Soravia Business Center,
Filip Vtori Makedonski no. 3, 1000 Skopje
