Menu
As a services and consulting firm rooted in technology and passionate about enabling digital transformation, we deliver digital process automation services and solutions tailored to your roadmap.
Intelligent automation is starting to change the way processes are handled across functions and industries. To meet the need for greater operational efficiency, automation solutions can streamline digital processes and minimize human input on repeatable actions, as a key factor in digital transformation.
Using Intelligent Automation, we bring AI and machine learning services together with strong data and business analytics solutions to meet your needs and to help you look at the processes in your organisation through the lens of their automation potential.
Customer Service & Sales
Customer onboarding
Support & Complaints 24/7
Order to Cash
Procurement
Invoice Processing
Purchase order automation
Finance
Accounts Payable, Accounts Receivable
Payments Processing
Human Resources
Employee onboarding
Matching automation & Resume screening
Payroll process
IT
Data migration and entry
Data updates / Data validation
Leveraging Intelligent Automation in its varied forms enables you to gain competitive advantage by accelerating access to relevant data in order to make more consistently informed decisions faster, and to streamline processes.
Improved Employee
Morale
Consistency
Cost Reduction &
Reliability
Accuracy
Non-Invasive
Technology
Morale
Increased
Productivity
We bring automation, business intelligence expertise, and technology together to create world-class digital processes and experiences. We work with a great mix of technologies that we use to automate complex business processes, including Intelligent Automation, Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML), along with fundamental software engineering best practices.
As a Gold Microsoft partner in Application Development, Cloud Platform and Data Analytics and a Silver Microsoft partner in DevOps and Data Platform, as well as an UiPath partner, we build automation solutions using the Microsoft Stack and UiPath RPA Suite.
Microsoft Power Automate is a service that supports organisations to create automated workflows between your internal applications and services to synchronize files, get notifications, collect data and more.
Our expertise on the Microsoft technology stack covers the Microsoft Power Platform among other capabilities such as Dynamics CRM, Data Platform and Visualization, Orchestration, SharePoint and .Net development and software engineering.
UiPath products deliver enterprise-wide automation benefits. The Orchestrator manages robots specifically developed for customer front and back-office processes.
The attended robot delivers lower costs and higher performance with front office agent-supporting automation features.
The unattended robot utilizes unattended automation to run high back office transaction volumes in batch mode.
Orchestrator: an enterprise architecture server platform supporting process management, centralized logging, reporting, auditing & monitoring tools, remote control, centralized scheduling, queue/robot workload management, and asset management.
UiPath Studio enables developers to create robots and automate with process recorders, widgets, & best-practice templates.
Robotic Process Automation or RPA is a type of IT automation that interacts with a computer-centric process through a user interface software robot aiming to provide support and streamline repeatable tasks. The true value of RPA is to create a partnership in which the robot and the human are both focused on the different tasks that they excel at.
1
Pre-Analysis
Identify processes that will yield the greatest benefits
2
Business Analysis
Improve the selected processes that can easily be automated with RPA
3
Development
Well established lean software development and quality assurance
4
Testing
Check the extent to which the automation meets the stated objectives
5
Delivery
Go-Live & Celebrate
1
Pre-Analysis
Identify processes that will yield the greatest benefits
2
Business Analysis
Improve the selected processes that can easily be automated with RPA
3
Development
Well established lean software development and quality assurance
4
Testing
Check the extent to which the automation meets the stated objectives
5
Delivery
Go-Live & Celebrate
Accelerating digital transformation with RPA
The Attended Robot is a robot that works side by side with human staff and assists in automatically completing selected processes. In RPA, it is best used for manual, repetitive, rule-based processes which have decision points where human intervention is necessary.
Characteristics
The attended robot works from the same device as the human operator. It can be triggered only from a local machine, manually, by a human action, and cannot be controlled remotely.
Accelerating digital transformation with RPA
The Unattended Robot is a robot that works independently and doesn’t require any assistance. In RPA, it’s best used for manual, repetitive, back office activities which doesn’t require any human intervention.
Characteristics
Unlike the attended robots, the unattended robots can be triggered remotely, directly from the server.
Accelerating digital transformation with RPA
The Attended Robot is a robot that works side by side with human staff and assists in automatically completing selected processes. In RPA, it is best used for manual, repetitive, rule-based processes which have decision points where human intervention is necessary.
Characteristics
The attended robot works from the same device as the human operator. It can be triggered only from a local machine, manually, by a human action, and cannot be controlled remotely.
Process management
Agent assisted mode
Centralized logging, reporting and auditing tools.
Accelerating digital transformation with RPA
The Unattended Robot is a robot that works independently and doesn’t require any assistance. In RPA, it’s best used for manual, repetitive, back office activities which doesn’t require any human intervention.
Characteristics
Unlike the attended robots, the unattended robots can be triggered remotely, directly from the server.
Process management
Agent assisted mode
Centralized logging, reporting and auditing tools.
Whether you choose an attended robot or an unattended one, we have the expertise to successfully deliver on your organisation’s automation implementation.
get in touch
Connect with a Softelligence Digital Expert and let’s talk about your digital transformation journey
Craiova, Romania
30 Stirbei Voda Blvd, 10th floor,
Malmo Business Center, 200423, Craiova
London, UK
New Broad Street House,
35 New Broad Street, London, EC2M 1NH
Skopje, Macedonia
Soravia Business Center,
Filip Vtori Makedonski no. 3, 1000 Skopje, North Macedonia
Craiova, Romania
30 Stirbei Voda Blvd, 10th floor,
Malmo Business Center, 200423 Craiova
London, UK
New Broad Street House,
35 New Broad Street,
London, EC2M 1NH
Skopje, Macedonia
Soravia Business Center,
Filip Vtori Makedonski no. 3, 1000 Skopje
