Intelligent Automation Services

As a services and consulting firm rooted in technology and passionate about enabling digital transformation, we deliver digital process automation services and solutions tailored to your roadmap. ​

Intelligent Automation Services

As a services and consulting firm rooted in technology and passionate about enabling digital transformation, we deliver digital process automation services and solutions tailored to your roadmap.

intelligent
automation

The importance of intelligent automation in digital transformation

Intelligent automation is starting to change the way processes are handled across functions and industries. To meet the need for greater operational efficiency, automation solutions can streamline digital processes and minimize human input on repeatable actions, as a key factor in digital transformation.

boost your operational efficiency

How to integrate Intelligent Automation
into your business

Using Intelligent Automation, we bring AI and machine learning services together with strong data and business analytics solutions to meet your needs and to help you look at the processes in your organisation through the lens of their automation potential.

Customer Service & Sales

Customer onboarding
Support & Complaints 24/7
Order to Cash

Procurement

Invoice Processing
Purchase order automation

Finance

Accounts Payable, Accounts Receivable
Payments Processing

Human Resources

Employee onboarding
Matching automation & Resume screening
Payroll process

IT

Data migration and entry
Data updates / Data validation

why automation
matters

Benefits of deploying intelligent automation across
your organisation

Leveraging Intelligent Automation in its varied forms enables you to gain competitive advantage by accelerating access to relevant data in order to make more consistently informed decisions faster, and to streamline processes.

Improved Employee
Morale

Consistency

Cost Reduction &
Reliability

Accuracy

Non-Invasive
Technology
Morale

Increased
Productivity

automation services

Make Intelligent Automation work for you

We bring automation, business intelligence expertise, and technology together to create world-class digital processes and experiences. We work with a great mix of technologies that we use to automate complex business processes, including Intelligent Automation, Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML), along with fundamental software engineering best practices.
As a Gold Microsoft partner in Application Development, Cloud Platform and Data Analytics and a Silver Microsoft partner in DevOps and Data Platform, as well as an UiPath partner, we build automation solutions using the Microsoft Stack and UiPath RPA Suite.

Microsoft Power Automate

Microsoft Power Automate is a service that supports organisations to create automated workflows between your internal applications and services to synchronize files, get notifications, collect data and more.

Our expertise on the Microsoft technology stack covers the Microsoft Power Platform among other capabilities such as Dynamics CRM, Data Platform and Visualization, Orchestration, SharePoint and .Net development and software engineering.

 

UiPath RPA Suite

UiPath products deliver enterprise-wide automation benefits. The Orchestrator manages robots specifically developed for customer front and back-office processes.

The attended robot delivers lower costs and higher performance with front office agent-supporting automation features.
The unattended robot utilizes unattended automation to run high back office transaction volumes in batch mode.
Orchestrator: an enterprise architecture server platform supporting process management, centralized logging, reporting, auditing & monitoring tools, remote control, centralized scheduling, queue/robot workload management, and asset management.
UiPath Studio enables developers to create robots and automate with process recorders, widgets, & best-practice templates.

robotic process automation

Understanding how RPA accelerates the digital workforce

Robotic Process Automation or RPA is a type of IT automation that interacts with a computer-centric process through a user interface software robot aiming to provide support and streamline repeatable tasks. The true value of RPA is to create a partnership in which the robot and the human are both focused on the different tasks that they excel at.

The process behind our RPA Solution

1

Pre-Analysis

Identify processes that will yield the greatest benefits

2

Business Analysis

Improve the selected processes that can easily be automated with RPA

3

Development

Well established lean software development and quality assurance    

4

Testing

Check the extent to which the automation meets the stated objectives

5

Delivery

Go-Live & Celebrate

1

Pre-Analysis

Identify processes that will yield the greatest benefits

2

Business Analysis

Improve the selected processes that can easily be automated with RPA

3

Development

Well established lean software development and quality assurance    

4

Testing

Check the extent to which the automation meets the stated objectives

5

Delivery

Go-Live & Celebrate

Explore our Robotic Process
Automation solutions:

attended robot

Accelerating digital transformation with RPA

The Attended Robot is a robot that works side by side with human staff and assists in automatically completing selected processes. In RPA, it is best used for manual, repetitive, rule-based processes which have decision points where human intervention is necessary.

Characteristics

The attended robot works from the same device as the human operator. It can be triggered only from a local machine, manually, by a human action, and cannot be controlled remotely.

  • Process management
  • Agent assisted mode
  • Centralized logging, reporting and auditing tools.

unattended robot

Accelerating digital transformation with RPA

The Unattended Robot is a robot that works independently and doesn’t require any assistance. In RPA, it’s best used for manual, repetitive, back office activities which doesn’t require any human intervention.

Characteristics

Unlike the attended robots, the unattended robots can be triggered remotely, directly from the server.

  • Process management
  • Centralized logging, reporting, auditing and monitoring
  • Remote control and centralized scheduling
  • Robot workload management
  • Asset management

Accelerating digital transformation with RPA

The Attended Robot is a robot that works side by side with human staff and assists in automatically completing selected processes. In RPA, it is best used for manual, repetitive, rule-based processes which have decision points where human intervention is necessary.

Characteristics

The attended robot works from the same device as the human operator. It can be triggered only from a local machine, manually, by a human action, and cannot be controlled remotely.

Process management

Agent assisted mode

Centralized logging, reporting and auditing tools.

Accelerating digital transformation with RPA

The Unattended Robot is a robot that works independently and doesn’t require any assistance. In RPA, it’s best used for manual, repetitive, back office activities which doesn’t require any human intervention.

 

Characteristics

Unlike the attended robots, the unattended robots can be triggered remotely, directly from the server.

Process management

Agent assisted mode

Centralized logging, reporting and auditing tools.

Whether you choose an attended robot or an unattended one, we have the expertise to successfully deliver on your organisation’s automation implementation.​

get in touch

Connect with a Softelligence Digital Expert and let’s talk about your digital transformation journey