boost your operational efficiency

Intelligent Automation Services

Accelerate value in Digital Transformation with Intelligent Business Process Automation

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As a services and consulting firm rooted in technology and passionate about enabling digital transformation, we deliver digital process automation services and solutions tailored to your roadmap.

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INTELLIGENT AUTOMATION

The importance of intelligent automation in digital transformation

Intelligent automation is starting to change the way processes are handled across functions and industries. To meet the need for greater operational efficiency, automation solutions can streamline digital processes and minimize human input on repeatable actions, as a key factor in digital transformation.

How to integrate Intelligent Automation
into your business?

Using Intelligent Automation, we bring AI and machine learning services together with strong data and business analytics solutions to meet your needs and to help you look at the processes in your organisation through the lens of their automation potential.

Customer Service & Sales

  • Customer onboarding
  • Support & Complaints 24/7
  • Order to Cash

Procurement

  • Invoice Processing
  • Purchase order automation

Finance

  • Accounts Payable, Accounts Receivable
  • Payments Processing

Human Resources

  • Employee onboarding
  • Matching automation & Resume screening
  • Payroll process

IT

  • Data migration and entry
  • Data updates / Data validation

Why automation matters

Benefits of deploying intelligent automation across your organisation

Leveraging Intelligent Automation in its varied forms enables you to gain competitive advantage by accelerating access to relevant data in order to make more consistently informed decisions faster, and to streamline processes.

Improved Employee
Morale

Accuracy

Consistency

Non-Invasive
Technology

Cost Reduction &
Reliability

Increased
Productivity

AUTOMATION SERVICES

Make Intelligent Automation work for you

We bring automation, business intelligence expertise, and technology together to create world-class digital processes and experiences. We work with a great mix of technologies that we use to automate complex business processes, including Intelligent Automation, Robotic Process Automation (RPA), Artificial Intelligence (AI) and Machine Learning (ML), along with fundamental software engineering best practices.

 

As a Gold Microsoft partner in Application Development, Cloud Platform and Data Analytics and a Silver Microsoft partner in DevOps and Data Platform, as well as an UiPath partner, we build automation solutions using the Microsoft Stack and UiPath RPA Suite.

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Microsoft Power Automate

Microsoft Power Automate is a service that supports organisations to create automated workflows between your internal applications and services to synchronize files, get notifications, collect data and more.

Our expertise on the Microsoft technology stack covers the Microsoft Power Platform among other capabilities such as Dynamics CRM, Data Platform and Visualization, Orchestration, SharePoint and .Net development and software engineering.

UiPath RPA Suite

UiPath products deliver enterprise-wide automation benefits. The Orchestrator manages robots specifically developed for customer front and back-office processes.

 

  •  The attended robot delivers lower costs and higher performance with front office agent-supporting automation features.
  •  The unattended robot utilizes unattended automation to run high back office transaction volumes in batch mode.
  •  Orchestrator: an enterprise architecture server platform supporting process management, centralized logging, reporting, auditing & monitoring tools, remote control, centralized scheduling, queue/robot workload management, and asset management.
  •  UiPath Studio enables developers to create robots and automate with process recorders, widgets, & best-practice templates.

ROBOTIC PROCESS AUTOMATION

Understanding how RPA accelerates the digital workforce

Robotic Process Automation or RPA is a type of IT automation that interacts with a computer-centric process through a user interface software robot aiming to provide support and streamline repeatable tasks. The true value of RPA is to create a partnership in which the robot and the human are both focused on the different tasks that they excel at.

The process behind our RPA Solution

Pre-Analysis

Identify processes that will yield the greatest benefits

Business Analysis

Improve the selected processes that can easily be automated with RPA

Development

Well established lean software development and quality assurance

Testing

Check the extent to which the automation meets the stated objectives

Delivery

Go-Live & Celebrate

Explore our Robotic Process Automation solutions:

Accelerating digital transformation with RPA

 

The Attended Robot is a robot that works side by side with human staff and assists in automatically completing selected processes. In RPA, it is best used for manual, repetitive, rule-based processes which have decision points where human intervention is necessary.

Characteristics

 

The attended robot works from the same device as the human operator. It can be triggered only from a local machine, manually, by a human action, and cannot be controlled  remotely.

 

 

  • Process management
  • Agent assisted mode
  • Centralized logging, reporting and auditing tools.

Accelerating digital transformation with RPA

 

The Unattended Robot is a robot that works independently and doesn’t require any assistance. In RPA, it’s best used for manual, repetitive, back office activities which doesn’t require any human intervention.

Characteristics

 

Unlike the attended robots, the unattended robots can be triggered remotely, directly from the server.

 

 

  • Process management
  • Centralized logging, reporting, auditing and monitoring
  • Remote control and centralized scheduling
  • Robot workload management
  • Asset management

Whether you choose an attended robot or an unattended one, we have the expertise to successfully deliver on your organisation’s automation implementation.

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Blog

Articles and Insights

An Omnichannel InsurTech Solution for the Digital Risk Inspection

Explore the Digital Risk Inspection Concept. Find out how an omnichannel InsurTech solution can support the digital risk inspection concept. More details here.

News

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How does the 5th EU Anti-Money Laundering Directive impact the digital identity verification process

All about AML5 Compliance. Find out how does the AML5 Compliance impact the customer onboarding process. More details here.

Best Practices

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Outsourcing IT services to Romania

In order to accelerate growth and remain competitive in the industry, many companies choose to outsource part of their IT services to a reliable and trustworthy partner, often in a different country (nearshore outsourcing) or continent (offshore outsourcing). Read on in this blog article to learn why outsourcing IT services to Romania makes good business sense.

Best Practices

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How to digitize your KYC verification process by using a video call software solution to deliver an effortless customer experience

All about Video Call Onboarding procedure. Find out how video-based customer identification process can help in the digital onboarding. Read the post.

Best Practices

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The various ways in which the world will be even better after the pandemic | Opinion piece by Adrian Blidarus for Biz Romania

Digital transformation is as much about having the right culture and partnerships as it is about tech itself. Read the full article below.

Media

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Contact us

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Engage with us

Please use the contact information to schedule a meeting
with a representative across our locations.

global hq & uk office London, United Kingdom

New Broad Street House, 35 New Broad Street, London, EC2M 1NH

romania hq & delivery center Bucharest, Romania

4D Gara Herastrau Street, 2nd Floor
Building C, 020334

+40 31 425 19 08

engineering delivery center Craiova, Romania

30 Stirbei Voda Blvd,
Malmo Business Center, 200423

+40 35 142 36 80

let’s get in touch E-mail us at

accelerate@softelligence.net